📋 Assessment Details

📝 Total Questions: 5

⏱️ Time per Question: 60 seconds

🕒 Total Time: 5 minutes 0 seconds

Situational Questions

Question 1

2. Price Objection -A customer says: "Your competitor offers the same product for ₹5,000 less." What is the best response?

A Match the price instantly B Criticize the competitor's product C Explore the value gap and total ownership benefits D End the discussion

Question 2

3. Sales Funnel Leakage - A retail store receives 500 walk-ins monthly. 350 inquire, 100 request demonstrations, and 25 purchase. The biggest conversion opportunity lies between:

A Walk-ins to Inquiry B Inquiry to Demo C Demo to Purchase D No issue exists

Question 3

4. Emotional Buying Trigger -A customer buying a premium smartphone says: "I want something that makes my work easier." Which buying motive is strongest?

A Price B Status C Convenience/Productivity D Social Pressure

Question 4

Customer Hesitation - During closing, the customer repeatedly says: "I need to think about it." What should the salesperson do?

A Offer a discount B Ask what specifically needs consideration C End the meeting D Call daily

Question 5

The High-Intent Customer - A customer has visited your showroom three times in the last two weeks and has asked detailed questions about financing but has not purchased yet. What should be your next approach?

A Offer a discount immediately B Stop following up to avoid pressure C Identify the unresolved buying concern before discussing offers D Escalate to the manager